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Tell us what you need and we will send you a personalised quote. We only ask for what is useful for your service.
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Frequently asked questions
What is the difference between a private and a shared shuttle?
The private shuttle is reserved exclusively for you and your party: direct trip, no other passengers. The shared shuttle carries other travellers going the same way.
How long might I wait with the shared shuttle?
To group travellers together, you may wait up to 1 h 30 after collecting your luggage. If you do not want to wait, choose the private shuttle.
My flight is delayed: what happens?
That is why we ask for your flight number: it lets us track the actual landing time. If your flight is badly delayed, cancelled or changed, let us know as soon as possible by text on 06 61 58 08 62.
How is the pick-up time set?
When you are flying out, TRI NAVETTE suggests a pick-up time based on your departure time, the driving time and the recommended time at the airport. When you arrive, pick-up is arranged from your landing time. For other trips, we confirm the time you gave or suggest another one.
Can I travel with my pet?
Yes, subject to confirmation by TRI NAVETTE. Tell us the type of pet, how many, their approximate weight and whether you have a travel crate or bag.
I am travelling with children: do you provide car seats?
Tell us how many children, their ages and how many car seats or boosters you need. We will confirm the equipment for your trip.
How much luggage can I bring?
Tell us how many cabin bags, checked bags and bulky items (stroller, bike, skis, wheelchair…) you have, so we can plan a suitable vehicle.
How do I change my booking?
Contact us as early as possible on 06 61 58 08 62 (call or text) or at contact@trinavette.com, giving your name and the date of the trip.
How do I cancel?
Let us know as soon as possible by phone, text or e-mail. Cancellation terms are set out in our terms and conditions of sale.
When is my booking confirmed?
Sending the form is not a booking. Your trip is booked once TRI NAVETTE has confirmed availability, price and pick-up time.